Privacy notice

Privacy Policy

Last Modified: March 20, 2025

CityBites LLC ("CityBites," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website, mobile applications, and other online services (collectively, the "Services").

1. Information We Collect

We collect information about you in various ways when you use our Services.

a. Information You Provide to Us

  • Account Information: When you create an account, we collect your name, email address, phone number, and login information.
  • Order Information: When you place an order, we collect details about your order, including the food provider, type and amount of food, delivery time, location, and payment information.
  • User Content: You may provide content such as reviews, ratings, and feedback.
  • Communications: If you contact us, we collect your name, email address, phone number, and the contents of your communication.

b. Information We Collect Automatically

  • Usage Information: We collect information about your interactions with our Services, such as IP address, browser type, and pages visited.
  • Device Information: We collect information about the device you use to access our Services, including device type, operating system, and unique device identifiers.
  • Location Information: We may collect information about your location if you enable location services on your device.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To process your orders and deliver food to you.
  • Communication: To communicate with you about your orders, account, and our Services.
  • Personalization: To personalize your experience and provide content and product offerings relevant to you.
  • Improvement: To improve our Services and develop new features.
  • Marketing: To send you promotional messages and marketing communications.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and delivery.
  • Business Partners: Partners who offer products or services through our platform.
  • Legal Authorities: When required by law or to protect our rights and interests.

4. Your Choices

You have choices regarding your information:

  • Account Information: You can update your account information through your account settings.
  • Marketing Communications: You can opt-out of receiving marketing communications by following the instructions in the messages.
  • Location Information: You can disable location services on your device.

5. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the security of your information.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our Services after any changes indicates your acceptance of the new Privacy Policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@mycitybites.com.