Privacy Policy
Last updated: April 15, 2026
1. Information We Collect
CityBites collects information necessary to provide B2B office catering services.
- Company information such as company name, office address, and billing details
- User information such as name, work email, phone number, and dietary preferences
- Order information such as meal selections, delivery addresses, instructions, and order history
- Usage information about how the platform is used and which features are accessed
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill catering orders
- Communicate about deliveries, order status, and account updates
- Provide customer support and respond to questions
- Improve our services and develop new features
- Send invoices and process payments
- Comply with legal obligations and enforce our terms
3. Information Sharing
CityBites does not sell your personal information. We may share information with:
- Service providers such as payment processors, delivery logistics partners, and technology vendors
- Company administrators who need order history and account activity for users within their organization
- Legal authorities when required by law or when necessary to protect CityBites rights and safety
4. Data Security
We use industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. No internet transmission method is completely secure, so we cannot guarantee absolute security.
5. Data Retention
We retain information as long as needed to operate services, comply with legal obligations, resolve disputes, and enforce agreements. Order history and invoices may be retained for accounting and tax purposes.
6. Your Rights
You may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information, subject to retention requirements
- Opt out of marketing communications
- Request export of your information in a portable format
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance the platform experience, remember preferences, and analyze usage patterns. Browser settings may let you control cookies, though some features may not work as expected if cookies are disabled.
8. Children's Privacy
CityBites is a business service intended for office and company use only. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes may be communicated by email or through notices on the platform. Continued use of the services after those changes indicates acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@citybites.com
Phone: (415) 555-BITES